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PRIVACY POLICY

LAST UPDATED: APRIL 14, 2026

This Privacy Policy explains how Level Max ("we", "our", "us") collects, uses, and protects your information when you use our application.

01 Information We Collect

  • Email address and basic profile details for secure account creation
  • Images from your device camera or photo library (collected only with your explicit permission) for AI analysis
  • Physical attributes including age, weight, and height
  • AI-generated results, historical scan scores, and suggestions
  • Device information, advertising identifiers (such as Android Advertising ID), and push notification tokens
  • App usage data and crash logs via Firebase

02 How We Use Information

  • To provide core face scanning, AI analysis features, and personalized results
  • To serve customized or non-customized advertisements via third-party ad networks
  • To send important notifications and lock-in reminders
  • To improve app performance, troubleshoot technical issues, and ensure secure authentication

03 Camera, Photos & Face Data

We require camera and gallery access strictly for the core functionality of scanning your face and physique. Your facial data and physical metrics are processed exclusively to generate AI-based results within the app. Photos are processed temporarily and immediately discarded after analysis; they are not permanently stored on our servers, sold, or shared with third parties.

04 Data Retention

We retain your profile data and scan history only as long as you maintain an active account to provide you with ongoing tracking. If you delete your account, your data is permanently removed from our active systems.

05 Account Deletion

You have full control over your data. You can delete your account and all associated data directly from within the app settings at any time, which triggers permanent removal from our servers.

06 Data Security

We use industry-standard security measures and Google Firebase infrastructure to protect your data during transit and at rest. However, no system on the internet is completely immune to security breaches.

07 Third-Party Services & Advertising

We utilize third-party providers to operate the app. This includes Firebase (Authentication, Firestore, Storage, Cloud Messaging, Crashlytics) for backend infrastructure, Google AdMob for serving advertisements, and Google's AI services (Gemini) to generate your results. These third parties may collect device identifiers and usage data as outlined in their respective privacy policies.

08 Payments

All in-app purchases and subscriptions are handled securely through Google Play Billing. All sales are final and non-refundable unless explicitly required by applicable consumer law.

09 AI Disclaimer

All results are generated by artificial intelligence and are not scientifically accurate, definitive, or intended as medical advice. They are provided for entertainment and self-improvement tracking purposes only.

10 Children's Privacy

Our app is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take immediate steps to delete it.

11 International Use

Your data may be processed and stored on servers located outside of your country of residence, depending on the server locations of our service providers.

12 Your Rights

Depending on your jurisdiction, you may have the right to request access, correction, or deletion of your personal data by contacting our support team.

13 Changes to Policy

We reserve the right to update this Privacy Policy at any time. Your continued use of the app following any updates indicates your acceptance of the new terms.

14 Contact

Get in touch

Email: levelmaxing952@gmail.com

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TERMS & CONDITIONS

LAST UPDATED: APRIL 14, 2026

01 Acceptance of Terms

By downloading, accessing, or using Level Max, you agree to be bound by these Terms & Conditions.

02 Use of the App & Permissions

  • You grant the app permission to access your device's camera and photo library strictly for generating app results
  • You agree not to misuse the app, attempt to bypass its security, or upload harmful/illegal content
  • You will provide accurate physical metrics to allow the app to function as intended
  • You use the app and interpret its results entirely at your own risk

03 AI Disclaimer & Liability

All outputs, scores, and recommendations are AI-generated and are entirely subjective. They do not represent medical, psychological, or professional advice. We are not liable for any direct or indirect damages, emotional distress, or decisions made based on the app's results.

04 User Content

You retain ownership of your submitted data, but grant us a temporary license to process it through our backend and AI infrastructure solely to return your scan results.

05 Payments & Subscriptions

Premium features are offered via Google Play Billing. All purchases are final. We reserve the right to change our pricing at any time. It is your responsibility to manage or cancel subscriptions through your Google Play account.

06 Advertising

The free version of the app is ad-supported. You agree to the display of third-party advertisements within the app interface.

07 Termination

We reserve the right to suspend or permanently terminate your account without notice if you violate these terms or engage in fraudulent activity.

08 Governing Law

These terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

09 Contact

Get in touch

Email: levelmaxing952@gmail.com

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DATA DELETION

LAST UPDATED: APRIL 14, 2026

You have the absolute right to request the deletion of your account and all associated personal data at any time.

01 What Gets Deleted

  • Your Firebase authentication credentials (Email/Google Sign-in)
  • All historical scan data, progress tracking, and AI-generated scores
  • Stored physical metrics (age, weight, height)
  • Usage data and active subscription links tied to our backend

Note: Photos are processed temporarily for analysis and are immediately discarded. They are never permanently stored on our servers.

02 How to Delete Your Account

Option 1 — In App (Instant): Go to Profile → Settings → Delete Account. This will immediately and permanently erase all your data from our active database.

Option 2 — By Email: Send a data deletion request to levelmaxing952@gmail.com with the subject "Account Deletion Request". Please ensure you email us from the address associated with your Level Max account. We will process your request within 30 days.

03 After Deletion

Once an account is deleted, this action cannot be reversed. All data is permanently removed. You will lose access to any active subscriptions and previous scan history.

Contact for deletion requests

Email: levelmaxing952@gmail.com

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